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You can upload photos directly within the app by following the guided steps in your recovery timeline.
Photo uploads are recommended at key stages of your recovery. The app will guide you with reminders based on your timeline.
Yes, regular photo uploads help our medical team monitor your progress and provide timely guidance.
Yes. Your photos are reviewed by the Eugenix medical team, and feedback is shared whenever required.
You can schedule a consultation directly through the app based on available slots.
Yes, you can request a callback from our care team through the app at your convenience.
Yes. In-clinic consultations are available at Eugenix centres. You can find details and book appointments through the app.
You can receive general guidance and follow-up instructions. For personalised medical advice, our Eugenix Hair Experts may recommend a consultation.
If you notice anything unusual, you can contact the Eugenix team through the app for guidance. For urgent concerns, seek immediate medical attention.
Your recovery guidance and follow-ups are tailored based on your procedure details, progress, and individual healing response.
The AI assistant can answer common questions, provide recovery guidance, and help you navigate your post-transplant journey.
The AI provides general guidance based on established protocols, but it does not replace medical advice from a qualified doctor.
Yes. Your data is stored securely and is accessible only to authorised Eugenix medical professionals.
No, your photos will only be used for medical purposes unless you provide explicit consent for any promotional use.
Yes, you can access your information within the app or request it from the Eugenix team.
You can view locations, contact details, and directions for all Eugenix clinics within the app.
The app can help you connect with our team, but it does not replace emergency services. In case of a medical emergency, please visit the nearest hospital immediately.