Eugenix Care Plus – Support

The Eugenix Care Plus app is designed to support you through every stage of your hair transplant recovery journey, from the first few days after your procedure to long-term results.

If you need assistance with the app, your recovery, or have any concerns, our team is here to help.

Get in Touch

Email: info@eugenix.in

Response Hours: 9:00 AM to 9:00 PM

Response Day: Monday to Sunday

For faster resolution, we recommend raising a support request directly through the Eugenix Care Plus app.

Quick Help

How do I upload my recovery photos?

Follow the guided steps within your personalised recovery timeline in the app.

How often should I upload photos?

The app will prompt you at key stages of your recovery with reminders.

Will a doctor review my photos?

Yes, your progress is reviewed by the Eugenix medical team, and guidance is shared when needed.

How can I contact the Eugenix team?

You can request a call, book a consultation, or raise a support request through the app.

What should I do if I have a concern or side effects?

Reach out to our team via the app for guidance. For urgent issues, seek immediate medical attention.

Is my data and medical information safe?

Yes, your data is securely stored and accessed only by authorised Eugenix professionals.

About Eugenix Care Plus

Eugenix Care Plus is a dedicated recovery companion for Eugenix patients, offering personalised guidance, progress tracking, and continuous support throughout your hair restoration journey.